Effective Date: 12/02/2026
Website: joshuaviviers.com

1. Introduction
This website is operated by Joshua Viviers.
This Privacy Policy explains what information is collected, how it is used, and how it is protected.
By using this website or submitting your information, you agree to the practices outlined below.

2. Information We Collect
When you use this website, we may collect:
Information you provide directly:

• Name
• Email address
• Website URL
• Business information you voluntarily share
• Any message or context submitted via forms

Automatically collected information:

• Basic analytics data (such as page visits, time on site, referral sources)
• Technical information such as browser type and device type

3. How Your Information Is Used
Your information is used to:

• Respond to inquiries
• Deliver diagnostic services
• Process payments
• Schedule sessions
• Improve website performance and user experience
• Maintain communication related to purchased services

We do not sell, rent, or trade your personal information.

4. Payment Processing
Payments are securely processed through PayFast.
We do not store or have access to your credit card or banking details.
Please refer to PayFast’s Privacy Policy for details on how they handle financial data.

5. Scheduling Services
Session bookings are handled through Calendly.
When booking a session, you may provide additional contact details. Calendly processes this data in accordance with their own privacy practices.

6. Analytics and Tracking
This website may use tools such as:

• Google Analytics
• Tilda built-in analytics

These tools collect aggregated, non-sensitive usage data to understand how visitors interact with the site.
This data does not personally identify you.

7. Data Storage and Retention
Information you provide is stored securely and retained only for as long as necessary to:

• Deliver services
• Maintain business records
• Comply with legal obligations

You may request deletion of your data at any time (see Section 10).

8. Cookies
This website may use cookies to:

• Improve performance
• Analyze traffic
• Enhance user experience

You may disable cookies through your browser settings if you prefer.

9. Data Protection
Reasonable administrative and technical safeguards are used to protect your information.
However, no online transmission or storage method can be guaranteed to be 100% secure.

10. Your Rights (POPIA Compliance)
In accordance with South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for data processing

To exercise any of these rights, contact:
Email: joshualukedc@gmail.com

11. Updates to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be reflected on this page with an updated effective date.